We are always available on our 24/7 helpline number 0410 453 896 for bookings. Also, the customers can reach us via email by filling the contact us form for the booking.
The customer is needed to tell us their card details at the time of booking. The payment should be confirmed by the customer for proceeding the booking.
The customer must provide extra details about any extra work or risks. So, that our team would come prepared. Failing which may cause a delay in work and extra charges.
A prior notice is necessary, in of amendments and cancellations of a service. We don’t apply charges for booking cancellation before one working day. Its clients’ responsibility to inform Clean Master Sydney about cancellation one working day of scheduled service time. In case the client fails to reach us before 24 hours of the appointment, a fine of $95 will be charged, while the customers are free to make any changes in the booking anytime before the scheduled appointment. (We may apply extra charges, as per the amendments).
Quotation and Pricing
The prices for the mentioned services on the website are quoted and owned by Clean Master Sydney. The prices can be changed any given time without any prior notice to anyone. Therefore it is better for the customers to check quotation before booking and stay updated about the new prices. In case, the to-be-cleaned item turned out different in size and conditions, we hold the right to change the price quoted over the phone at the booking time.
The customer has to pay the quoted price once the work is completed. The booking shall be considered confirmed before the one day of scheduled booked service date.
We accept the payment in cash or credit card. The customer has to authorise the payment of Clean Master Sydney after the work.
The prices for mattress cleaning are quoted as per the mattress size. The prices are different from the single mattress, double mattress, king size mattress, and emperor mattress.
Tile and Grout
The charges for tile and grout cleaning are quoted as per square metre in all the residential and commercial spaces. We also charge a price for setting up a steam cleaning machine.
The cost of our carpet cleaning services is charged as per room rate structure.
For duct cleaning, the cost depends on the quantity of the duct cleaning work, size of the premises and ducts, duct material, residential or commercial project, the condition of the duct.
For upholstery, the charges are applicable as fabric per seat and leather per seat.The prices include for the machinery, labour and cleaning products.